Gopher, the on-demand marketplace connecting users with qualified workers for various services, is enhancing its identity verification following a collaboration with iDenfy, the Lithuanian-based regtech. This will see the regtech help with Gopher’s new TrustShield programme, marking a significant step forward in securing the platform’s services with transparent identities for both users and service providers.
The Gopher platform has provided users with a new way of interacting with service providers, and allow them to submit requests for tasks. However, as the firm has expanded, the Gopher team identified a need to enhance security and trust against unverified users and service providers. They concluded they needed a simple integration and robust support in the user journey: iDenfy was the best solution.
Why iDenfy?
iDenfy was selected to help Gopher continue to eliminate the need for multiple service apps and offer a one-stop solution. Users simply submit their needs through the Gopher request form, stating what they need, when they need it, and where they need it, making a fair offer to several qualified workers in their community.
However, as the platform expanded and added more functionalities, Gopher’s team recognised the need to enhance security and trust against unverified users and service providers, leading to the need for a new, more streamlined ID verification system. After evaluating several identity verification providers, Gopher selected iDenfy for its comprehensive, user-friendly identity verification solution.
According to Gopher, iDenfy stood out by knowing its partner’s needs and offering an attractive cost plan.
With the integration of iDenfy’s AI-powered software that carries both government ID and selfie checks, Gopher introduced Gopher TrustShield. This feature ensures users and service providers transparent and verified interactions. The programme directly addresses growing concerns about trust and safety amid the increasing threats in today’s online marketplaces.
Through the new solution, users can complete the whole verification process in four simple steps, which take less than a minute on average.
Creating a smooth, automated process
John Newbury, the CEO of Gopher
With the new integration, Gopher’s in-house trust and safety team doesn’t have to spend hours manually checking documents and verifying that all marketplace users are genuine. Switching to a more streamlined approach will help the online marketplace scale and broaden its operations.
“Our top priority at Gopher is to provide every household the opportunity to connect with the best local workers whenever they need help, all through a platform that they can trust. iDenfy’s technology aligns perfectly with our mission to deliver not just convenience but also security and transparency for our users,” said John Newbury, the CEO of Gopher.
Domantas Ciulde, CEO of iDenfy
Domantas Ciulde, CEO of iDenfy added: “Our team is thrilled to support Gopher in their mission to create a safer and more reliable marketplace. Our partnership once again shows the importance of robust identity verification, especially for mobile application platforms.”
As Gopher continues to expand, the company remains committed to further exploring additional security features to enhance its platform’s safety and reliability. Consequently, this collaboration with iDenfy represents a significant milestone in Gopher’s ongoing efforts to deliver a superior user experience that is both convenient and secure.
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