A couple of years after its initial boom, artificial intelligence (AI) still remains a huge buzzword in the fintech industry, as every firm looks at a new way of integrating the tech into its infrastructure to gain a competitive edge. Exploring how they are going about doing this in 2025, The Fintech Times is spotlighting some of the biggest themes in AI this February.
AI has established itself in practically every sector of the fintech ecosystem. It has become such a mainstay that organisations are now promoting their lack of AI usage as a way of differentiating themselves, but is this putting them at a disadvantage? We explore this at and much more this February as we hear expert perspectives from industry leaders. We’ll journey through emerging trends, covering a range of topics shaping the meaning of ‘AI’.
Throughout the month, the following questions and more will be answered:
How important is ‘the human touch’ in customer service as firms increasingly use AI?
From a customer standpoint, what are the perks of a firm using AI?
What type of regulation will likely impact AI in customer service in 2025?
How will the role of AI agents evolve in banking?
What are some of the most important regulations impacting machine learning in financial-decision making?
What happens when AI fails in financial decision-making? Are companies becoming too complacent and relying on the tech too much?
What are the potential drawbacks of automating back-office operations?
How has AI evolved traditional back-office operations?
What fintech innovations have impacted back-office operations the most?
What does the future hold for AI in fintech?
What are some of the biggest challenges facing the fintech sector as AI’s popularity grows?
Is there over-reliance on AI in fintech and if there is, how can it be stopped?
Join us throughout February for thought leadership on ‘AI’
The post February at The Fintech Times: Artificial Intelligence (AI) appeared first on The Fintech Times.
